Staying Safe Online

Staying Safe Online
Staying Safe Online

  • Ensure the security software is up-to-date, including anti-virus protection, anti-spyware software and a firewall
  • Set a secure password for your wi-fi connection using a combination of letters and numbers
  • Block spam emails and use an up-to-date web browser
  • Encrypt your wireless network to protect against eavesdroppers and freeloaders
  • Visit for more information on protecting your computer
  • Protect your identity and privacy
  • Avoid identity theft by using an up-to-date web browser and blocking bogus emails with a spam filter
  • Use a secure password, with a mix of words, letters, numbers and punctuation; and, avoid using names of loved ones or other easy-to-guess passwords
  • Be careful about the personal information you give away online (such as on blogs and social networking sites)
We will never ask you to login to your Roberts Jackson account via email or SMS. Only enter your login details when you see a padlock and Roberts Jackson in the green area of the address bar before the website address.

Email is both an excellent communication tool and also a way that companies can inform you about their latest products and services. However, email is frequently abused to deliver unwanted material which is at best, annoying and at worst, malicious – potentially causing considerable harm to your computer. The vast majority of email sent every day is unsolicited junk mail. Examples can include: Advertising, for example online pharmacies, pornography, dating, gambling. Get rich quick and work from home schemes.  Hoax virus warnings.  Hoax charity appeals.  Chain emails which encourage you to forward them to multiple contacts (often to bring ‘good luck’).
  • Using automated software to generate addresses
  • Enticing people to enter their details on fraudulent websites
  • Hacking into legitimate websites to gather users’ details
  • Buying email lists from other spammers
  • Inviting people to click through to fraudulent websites posing as spam email cancellation services
  • From names/addresses in the cc line, or in the body of emails which have been forwarded and the previous participants have not been deleted
The very act of replying to a spam email confirms to spammers that your email address exists and is valid, so don’t be tempted to respond asking not to be emailed again. Simply mark the email as ‘Spam’ and delete it.
  • Spam emails may feature some of the following warning signs:
  • You don’t know the sender.
  • Contains misspellings (for example ‘robertsjacks0n’ with a zero) designed to fool spam filters.
  • Makes an offer that seems too good to be true.
  • The subject line and main content of the email do not match.
  • Contains an urgent offer end date (for example “Buy now and get 50% off”).
  • Contains a request to forward an email to multiple people, and may offer money for doing so.
  • Contains a virus warning.
  • Contains attachments, which could include .exe files.
  • It can contain viruses and spyware.
  • It can be a vehicle for online fraud, such as phishing.
  • Unwanted email can contain offensive images.
  • Manual filtering and deleting is very time-consuming.
  • It takes up space in your inbox.
Scams are generally delivered in the form of a spam email (but remember, not all spam emails contain scams). Scams are designed to trick you into disclosing information that will lead to defrauding you or stealing your identity.