Gladys commenced working at Roberts Jackson in 2011, Gladys has been a key driver in the firm's growth from 20 employees in 2011 to well over 200 in 2016. At 26, Gladys Swaim-Rutter was promoted and became the UK's second youngest partner within the legal industry. The time between January 2012 – July 2014, Gladys was Roberts Jackson's Chief Operating Officer, in charge of all of the support departments and working directly with the founders to assist in growing and developing the company.
In July 2014, after assisting the founder's in achieving a £15m investment, Gladys was promoted to Executive Director and Shareholder (Equity Partner Equivalent). Gladys is the Equity Director responsible for multiple key departments such as business development, costs management, fee earning and compliance.
Key tasks undertaken by Gladys in the last year include unlocking millions of pounds for the company in working capital, streamlining and expediting the costs process, development and increasing of quality case generation, assisting the turnover committee and all other reporting departments in achieving the firm's KPIs.
Gladys currently holds 14 years management experience from a variety of business and industries including one Fortune 500 company. She attained a First Class Associate's Degree of Applied Science in Business Management in Chicago before relocating to Manchester, UK. Her previous experience has given her great insight into the streamlined processes and procedures large companies hold.
In 2013, Gladys was nominated for Law Firm Management Individual of the Year at The Lawyer Awards, alongside prestigious CEOs from multiple large multi-national law firms such as Paul Wilson whom at the time was CEO of Shakespeares. Gladys has also been shortlisted for many other awards such as:
- The Lawyer Awards – Law Firm Management Individual of the Year
- Modern Law Awards – Rising Star of the Year
- Modern Law Awards – Non-Lawyer of the Year
- Personal Injury Awards – Young Achiever of the Year
- Personal Injury Awards – Practice/Operations Manager of the Year (Winner)
- AI Legal Awards – Law Firm Manager of the Year (Winner)
- Corporate Livewire – Practice/Operations Manager of the Year (Winner)