Head of Risk & Compliance
Andrea joined Roberts Jackson in June 2013 as Head of Risk and Compliance.
Prior to joining Roberts Jackson, Andrea was responsible for Risk and Compliance, Client Care and Training principal at a Top 100 law firm, where her role encompassed compliance, risk management, client care, graduate recruitment and trainees, business continuity, insurance and data protection. Andrea set up and ran a risk & compliance function to manage professional standards, professional ethics, conflicts and complaints handling and positively engaged teams and individuals in identifying and addressing risk issues that impact on them, the firm and the work they do for clients. Andrea developed Connect2Law Training and Connect2Compliance, providing training and risk consulting services to members of the Connect2Law network of law firms.
In May 2013 Andrea set up her own consultancy business, ARC Legal Consulting Limited, providing risk and compliance consultancy and training to law firms. In addition to working with firms and providing ongoing support with risk and compliance issues; drafting policies and introducing procedures to comply with the requirements of the SRA Handbook and statutory requirements; audits and client complaints, Andrea delivers training and has presented many seminars on the SRA Handbook and OFR, client care, avoiding and dealing with complaints, risk management, business continuity, management and supervision, time management etc. Andrea is also an Associate with Infolegal, which provides practical support for law firms in relation to practice management and compliance support.
Prior to specialising in risk and compliance, Andrea was a Commercial Litigation specialist, heading up the Professional Negligence unit. She is a founder of the Professional Negligence Lawyers Association (PNLA) and member of the management team. Andrea is also a member of the SRA’s COLP Reference Group, Manchester Law Society Regulatory Affairs Committee, the Editorial Advisory Board of the ‘Journal of Professional Negligence’ and the Manchester College of Law Advisory Board.